IT Engineering Lead

Role Overview

• You will work closely with the Security and Operations teams to keep our endpoints, offices, networks, and SaaS tools secure, while making sure people stay as productive as possible with the tools we have.
• You will lead the IT Engineering team, balancing hands-on technical work with mentoring, project planning, and hiring.
• This is a hands-on technical role with lead responsibilities.

Requirements

• Experience leading or mentoring an IT Engineering or Technical Operations team, including project planning and hiring.
• Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems
• Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
• Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet.
• Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks.
• Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts.
• Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude.
• Prior experience in a high-growth or startup environment.

Tech Stack

• Jamf
• Python

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact
• beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location
• past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
• Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package.
• Remote-first; we look at who you are rather than where you live. Our core hours are 2pm to 6pm GMT. As long as you are able to cover them, we support your preferred location.
• Huge impact; you'll own substantial portions of our IT security infrastructure, you will have the opportunity to apply best practice security to a company growing in scale.
• Extraordinary team; we favor ambitious, smart people striving for outsized impact. You’ll work on the state of the art surrounded by people with extraordinary skills and positive attitudes.