Lead quality assurance testing for websites, applications, and digital platforms
Develop, execute, and maintain comprehensive test plans
Review requirements, acceptance criteria, workflows, and expected functionality to ensure appropriate test coverage
Perform browser, layout, functional, and responsive testing across desktop, tablet, and mobile devices
Identify, document, prioritize, and communicate defects, inconsistencies, risks, and user experience issues
Test websites and applications against established requirements, acceptance criteria, client expectations, and quality standards
Review content, links, forms, analytics tags and triggers, and related functionality for accuracy and consistency
Identify and report content, legal, analytics, security-oriented, and compliance-related inconsistencies within the scope of the QA process
Communicate directly with clients and internal team members to help triage, clarify, and resolve reported issues
Provide clear QA guidance and recommendations when issues require judgment, prioritization, or additional investigation
Follow and improve existing QA processes, documentation standards, and testing procedures
Manage multiple tasks and projects simultaneously, including work with tight deadlines
Assist with client training, support documentation, or process documentation when needed

Minimum of 5 years of digital quality assurance experience, or an equivalent combination of education, technical training, and directly related experience
Strong technical background and understanding of web technologies
Experience leading QA testing for websites, applications, or digital platforms
Knowledge of browser testing and the ability to identify inconsistencies across desktop, tablet, and mobile devices
Experience writing, executing, and maintaining test plans
Ability to test websites and applications against requirements, acceptance criteria, and expected functionality
Understanding of layout, responsive design, browser behavior, accessibility considerations, and user experience principles
Ability to identify and document functional, layout, content, analytics, legal, security-oriented, and compliance-related issues
Ability to evaluate defects, determine severity, communicate impact, and recommend appropriate next steps

Company-paid health insurance, including employee and family coverage
Generous paid time off
SIMPLE IRA retirement plan, including IRS-compliant eligibility and company participation
Fully remote work environment
Meaningful work supporting financial institutions and regulated businesses
Opportunities for professional growth, technical ownership, and client-facing impact

Senior Web Quality Assurance Engineer

Key skills