Implementing and maintaining Microsoft Admin Portals (SharePoint, Teams, OneDrive, Purview, Compliance) solutions
Provide Support for M365 services, including SharePoint, Teams, OneDrive, Viva Engage, Stream, Viva, Microsoft Purview, and other Microsoft 365 collaboration tools
Proactively monitor the environment using Microsoft Admin Center
Troubleshoot and resolve incidents and service requests according to agreed SLA standards
Create new KB Articles for new processes introduced and regularly review and update existing Knowledge Base articles
Create comprehensive procedures either for the team or governance tracking
Create and manage SharePoint Sites using existing templates & web parts
Create new Teams and Channels and setup approved Teams apps
Ensure successful remediations for security assessments and other governance issues
Requirements
Bachelor’s degree in Computer Science, Information Systems, or related field
7 years overall IT experience with 4-7 years of experience working with Microsoft Identity technologies
Proven experience with SharePoint and Microsoft Purview knowledge
Strong understanding of data governance
Strong understanding of Enterprise Applications, Security and Compliance
Familiarity with data classification, labeling, and metadata management
Scripting and automation skills (PowerShell, Azure CLI, REST APIs)
Microsoft Azure certifications (e.g., Azure Data Engineer Associate, Microsoft Purview certifications)
Knowledge of cloud security best practices
Previous leadership experience preferred
Intermediate to advanced knowledge of general Financial Services or Banking is preferred
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously
Advanced speaking and writing communication skills