Owns product strategy, roadmap, and investment priorities for the Core Product domain
Leads and scales a product management organization, not just individual contributors
Accountable for customer impact and business outcomes of Core Product initiatives
Serves as a strategic partner to Engineering, Architecture, Sales, Marketing, and Operations
Acts as the primary executive voice of the customer for the Core Product
Build, lead, and develop a high‑performing product management organization aligned to company objectives
Establish clear roles, responsibilities, and career paths for product leaders and managers
Set expectations for strong product discovery, customer validation, and outcome‑based delivery
Implement and evolve product operating rhythms to support planning, delivery, and measurement
Ensure continuous customer engagement to validate strategy and execution
Partner with Product Managers, Sales and Customer Success to test assumptions, pricing, packaging, and willingness‑to‑pay
Use qualitative and quantitative insights to refine strategy and roadmap
Partner cross‑functionally to ensure go‑to‑market readiness and adoption
Own the product side of launch planning, enablement, and success measurement
Ensure product value is realized by customers and reflected in business result
Recruits, hires, and develops product leaders and individual contributors
Sets performance expectations tied to outcomes, not activity
Coaches leaders to scale impact across teams and initiatives

Bachelor’s degree in Business Administration or related field or equivalent work experience.
7–10+ years in product leadership roles within SaaS or platform‑based businesses
Demonstrated experience owning product strategy and outcomes, not just delivery
Proven ability to lead through complex, cross‑functional environments
Domain expertise in automotive, warranty, or aftermarket services strongly preferred
Experience with industry methodology like Scaled Agile Framework or Pragmatic marketing, preferred.
Knowledge of Atlassian products Jira and Confluence.
Must be able to travel to Chicago, IL office and clients, up to 25%.

Vice President – Product Management

Key skills