Key skills
Communication
About this role
Role Overview
- Process all office and mail payments (including credit card payments)
- Answer the phones with the standard company greeting
- Greet all walk-in customers and provide excellent customer service
- Manage both the incoming and outgoing District mail
- Update various daily tracking documents and maintain records
Requirements
- High school diploma or GED
- Two to three years’ experience providing customer service
- One to two years’ experience handling money and accurately making change for customers
- Dependable transportation with valid driver’s license and liability insurance
- Knowledge of Microsoft Word, Outlook and Excel
Benefits
- Excellent customer service
- Payment processing
- Filing and answering phones
- Access to sensitive customer information
- Excellent communication skills