About this role
Role Overview
- Supporting Conveyancing Case Handlers with the administration of residential property transactions.
- Communicating with clients, estate agents, lenders and other third parties to keep cases moving.
- Completing Anti-Money Laundering (AML) checks and preparing conveyancing documentation.
- Managing task lists and ensuring work is completed accurately and on time.
- Updating our case management system with key dates and case information.
- Preparing files for exchange, completion and closure.
- Delivering a high standard of customer service throughout the transaction.
Requirements
- Experienced in a front facing conveyancing support or legal administration role.
- Organised, proactive and able to manage multiple priorities.
- A confident communicator with excellent customer service skills.
- Comfortable using case management systems (we use Redbrick) and Microsoft Office.
- Passionate about delivering a great client experience.
A legal qualification, or an interest in studying towards one (such as CILEX, CLC or an LLB), would be an advantage but isn't essential.
Benefits
- Annual Leave: 25 days per year (Jan-Dec), increasing to 27 days after 5 years, plus Bank Holidays (pro-rata for part-time).
- Annual Leave Purchase: Option to purchase up to 1 working week of additional leave.
- Wellness Days: 4 paid days per year to rest and recharge (pro-rata for part-time). We kindly ask you take 1 per quarter.
- Paid Volunteer Day: 1 paid day per year to volunteer at a charity of your choice.
- Pension scheme (Aviva): 6% employer contribution, 4% employee contribution.
- Life Assurance: 4x basic salary.
- Health Flex Pot via Benifex: – £800 flexible benefit to spend on health options of your choice, including: Private Health Insurance / Health Cash Plan / Dental Plan / Health Assessments.
- Additional Benifex perks: Voluntary opt-in for additional benefits including Activity Pass, discounts via Perkbox, Beauty and Fitness Discount Card, Cycle to Work, Motor Breakdown, Will Writing, or enhance your cover of benefits provided by company.
- Critical Illness Cover: 1x basic salary.
- Group-wide Equity Plan: Eligibility for participation in our Group-wide employee share plan, subject to annual invitation.
- Enhanced Maternity/Adoption Pay: Up to 20 weeks full pay.
- Enhanced Paternity Pay: Up to 4 weeks full pay.
- Performance-based Incentive Scheme: Eligibility for a discretionary Short Term Incentive plan, based on job role and level.
- Learning & Development: Access to LinkedIn Learning, reimbursement of your professional membership costs.
- Additional: Access to our Employee Assistance Programme and wellbeing resources, eye test vouchers and VDU glasses contribution.
- Office Space: Use of our PEXA office workspaces in Leeds and Thame. Our new Leeds office is in West Village, managed by Bruntwood SciTech and allows you access to Bruntwood hosted local events.