Program Manager

Role Overview

• Active communications through periodic face to face business reviews with customers and to identify further short and long term opportunities to strengthen the partnerships.
• To identify and assess the customer’s critical needs and manage those requirements in collaboration with our internal teams.
• Identifying and developing new target accounts.
• Identifying new distribution partners.
• Owning the global supply contracts and keeping track of all contractual obligations.
• Working closely with the Technical & Marketing departments on the launch of new products.
• Clarify and communicate all customer expectations and requirements including but not limited to: timing schedules, engineering requirements, pricing, quality and delivery.
• Facilitate regular meetings with the Customer to eliminate roadblocks and ensure all program deliverables are being met on time and within budget.
• Meet with internal and external stakeholders on a regular basis to ensure all program deliverables are being met on time and within budget.
• Develop and maintain time lines to meet all customer expectations and deliverables.
• Maintain master program timing schedule.
• Coordinate execution of customer requirement with all internal departments at minimum expense.
• Develop and manage supply chain partners to ensure quality, delivery & cost targets.
• Financial reporting (plan vs. actual or investment, production prices, manufacturing plan).
• Maintain internal and Customer open issues list.
• Facilitate inter-departmental and Customers meetings to eliminate roadblocks.
• Maintain and report out meeting minutes.
• Prepare and present milestone reviews to management.
• Assist and engage in the timely completion of project quotation and delivery.
• Assist in obtaining purchase orders for piece price and tooling.
• Assist accounting in collection of A/R as required.
• Develop working relationship with customers that will enhance Optimas’ business opportunities and growth in market share.
• Other duties as assigned.

Requirements

• B.S. in Industrial Engineering or any other relevant academic background.
• At least 5 years of relevant working experience.
• Excellent Communication skills.
• Proven track records in B2B account management, preferably in global locations.
• Experience in contract negotiation and managing enterprise level agreements.
• Strong ability to work in the "C-suite" as well as with production floor associates.
• The ability to interact successfully with external and internal stakeholders.
• Strong presentation and communication skills.