Serve as the senior leader and strategic business partner for some of Alma’s largest health plan partnerships.
Develop collaborative working relationships with external health plan executives across network, clinical, product, sales and marketing to identify and capitalize on high-impact growth opportunities, ensuring strategic alignment and mutual success.
Spearhead the development and execution of strategic plans to exceed growth and retention targets for each health plan partnership.
Consistently demonstrate Alma’s value proposition and link to the health plan’s defined success metrics. Ensure regular business review meetings are conducted with health plan senior leaders.
Track the performance of partnerships, measure impact, and continuously optimize partnership strategies based on identified trends or areas of opportunity.
Work closely with internal teams, including Client Success, Product, Marketing, Analytics, Legal, and Operations, to ensure the successful execution of partnership initiatives and integration with existing programs or services.
Assess the competitive environment and develop retention and sales strategies to capitalize on market opportunities and drive a competitive advantage.
Lead all new initiatives required to evolve the health plan’s programs, negotiate resources, and guide the cross-functional team implementing agreed upon program innovations.
Lead partnership presentations related to strategic planning, monthly/quarterly business results, and program evolution.
Be the voice of the customer internally to advocate for needs and drive process improvement.
Requirements
You have 10+ years of experience in sales, partnerships, or strategic account management within healthcare or healthcare-adjacent industries where health plans are key partners (e.g., digital health, benefits platforms, population health, pharmacy services, provider networks).
You have extensive experience managing and expanding relationships with national and regional health plans.
You have a proven ability to influence executives and key business stakeholders.
You have experience in upselling and retaining customers to drive additional revenue (recurring and variable).
You have an ability to build strong relationships and effectively resolve disputes and business challenges with internal and external stakeholders.
You have demonstrated skills in conflict management and negotiation.
You have an ability to remain calm under pressure and work collaboratively across various constituents (internal and external) to determine the best course of action.
You have excellent communication and presentation skills, both written and verbal.
You have an analytical mindset with the ability to make data-driven decisions.
You have a strong business acumen.
You have excellent critical thinking, deductive reasoning, and decision-making skills.
You have exceptional project management skills and organization.
You have an innate ability to thrive in fast-paced environments.
You are passionate about Alma’s mission of making mental healthcare more accessible.
Benefits
We’re a remote-first company
Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
401K plan (ADP)
Lifestyle Spending Account for health, wellness, and family care
Monthly co-working space membership stipend
Monthly work-from-home stipend
Financial wellness benefits through Northstar
Pet discount program through United Pet Care
Financial perks and rewards through PerkSpot
EAP access through Aetna
One-time home office stipend to set up your home office