Articulate product strategy, set objectives and key results, define roadmaps, and work with the cross-functional team to deliver best-in-class solutions.
Drive a cross functional team of Engineers, designers, ML scientists and business to deliver business impact
Maintain a deep understanding of customer needs and feedback through user research, surveys, and feedback loops, and incorporate this insight into product enhancements.
Leverage data and analytics to make informed decisions, monitor product performance and continuously improve product to improve KPIs
Scope and lead the development of new product features that will increase the financial health of our users
Work closely with compliance and risk management teams to ensure products adhere to regulatory requirements and industry best practices.
Develop and manage product budgets, forecasts, and financial models to optimize resource allocation and track financial performance.
Effectively communicate product updates, priorities, and progress to internal stakeholders, executive leadership, and external partners.

Any graduate with 12+ years of overall experience
7-10+ years of product management experience in high-growth environments, with experience in the financial services industry (FinTech, challenger bank, etc.) highly preferred.
Passionate about improving the financial health of Oportun’s members.
Experience working and delivering on complex problems. You excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis).
Track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners.
Clear and concise communicator, and you have superb documentation skills.
Solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members.
Ideally have prior experience with omni-channel customer communication (SMS, email, voice, push, letter) and communication platforms.
Bonus Points: You have experience launching products within complex legal and regulatory frameworks such as Finance, experience with SQL, and experience working with a multi-national workforce.

Principal Product Manager

Key skills