Assists in developing, coordinating and conducting departmental training programs, such as orientation and other onboarding training
Ensures affiliate’s procedures meet internal and external quality standards
Work with other staff to assure compliance in performance and procedures
Provides clinical support to health center staff to maintain skills as needed and determined by the RQM manager
Assist RQM Manager in facilitating quarterly auditing requirements and on occasion site visits to monitor clinical quality improvement and infection prevention standards for the agency
Tracking and maintaining of training documentation on various elements of performance
Assists in quality assurance activities, including accreditation prep, state statutes, local and national regulatory bodies (e.g. CLIA, OSHA, HIPAA) requirements
Navigates lab requirements and specimen handling in accordance with standards and guidelines pertain to each individual lab
Act as an ambassador of PPFA elements of performance by familiarizing and comprehending elements pertaining to service provision of Patient Services and Research Department
Performs or participates in special projects as necessary to meet the goals and mission of the agency
Designated affiliate trainer for injections and phlebotomy
Assures infection control guidelines
Other duties as assigned
Periodic travel to affiliate locations may be required
Requirements
High school diploma or GED certificate required
Two years of laboratory experience
Must have proficiency of both front desk and clinical operations and functions within the health center
Excellent organizational skills & time management
Experienced in venipunctures and injections
Exceptional medical assessment skills
Familiarity with OSHA and CLIA guidelines; experience with PPFA and Title X standards is desirable
Effective interpersonal skills, including listening, communication, empathy, teamwork and emotional intelligence
Benefits
Healthcare: Employee pays approximately $25 per pay period
Vision: Employee pays approximately $4 per pay period
Dental: Employee pays approximately $5 per pay period
Life Insurance: Up to $100,000
Mail in pharmacy benefits
Well-being reward: $200
Paid Parental Leave: 8 weeks of full salary after the event (birth or adoption)
Retirement plan with up to 6% contribution after 1 year of employment
Generous Paid Time Off: 10 Sick Days, 10 Vacation Days, 3 Personal Days, 9 Holidays
Aflac: Short-Term Disability, Accident Policy and Hospitalization Policy