Write across formats: blog posts, white papers, case studies, website copy, sales enablement materials, email campaigns, social content, and video scripts.
Produce customer-facing documentation: implementation guides, user manuals, knowledge base articles, FAQs, deployment guides, and troubleshooting content.
Partner with Engineering, Product, Sales, Operations, and Leadership to turn technical detail into content that works for both technical and business audiences.
Maintain a consistent brand voice, messaging, and documentation standards across all content.
Manage editorial calendars and publishing schedules.
Optimize content for SEO and audience engagement.
Support product launches, webinars, conferences, and customer events with the content they need.
Leverage AI tools for content scale, not thought leadership.
Own the content lifecycle end to end: intake, drafting, review, approval, publishing, updates, and retirement.
Design and maintain a content management process for organizing marketing and sales assets so they are easy to find, current, and properly versioned.
Maintain a single source of truth for content status — in production, in review, published, or archived.

Bachelor's degree in Marketing, Communications, Journalism, English, Technical Communications, Computer Science, or a related field.
5+ years creating content for B2B technology companies.
Exceptional writing, editing, and storytelling skills, with the ability to make technical concepts clear and engaging.
Strong interviewing and information-gathering skills when working with engineers and subject matter experts.
Experience building or improving a content management process, taxonomy, or asset organization system.
Strong project management and organizational skills; able to work independently across shifting priorities in a rapidly growing company.

Marketing Content Manager

Key skills