Key skills
CommunicationTime Management
About this role
Role Overview
- Provide professional support, bookings, picnic reservations, client inquiries
- Organize service requests and maintain accurate records
- Assist with daily operating duties
- Respond to clients' bookings and inquiries promptly
- Deliver clear, transparent communication and refer complex issues appropriately
- Coordinate and track service requests from start to finish
- Schedule appointments and liaise with internal departments and service suppliers
- Maintain accurate records and data entry
- Participate in team meetings and training opportunities
- Identify process improvement and service quality possibilities
Requirements
- GED or high school diploma or equivalent
- Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling or related field
- Excellent written and verbal communication skills
- Excellent organizational and time management skills
- Strong organizational and multi-tasking skills
- Attention to detail and a devotion to accuracy
- Experience with Microsoft Office Suite, Google Workspace and web based business applications
- A good high speed internet connection and a dedicated work area
- Independent, self-starting, and able to connect with a distant team.
Benefits
- Medical, Dental & Vision Insurance
- 401(k) business match retirement plan
- Vacations & Time Off
- EAP, Employee Assistance Program
- Professional Development Reimbursement
- Opportunities for training and career advancement at all times
- Staff health & wellness services
- Collaborative and inclusive work environment to grow our employees to the best of our abilities