Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources.
Accurately and efficiently processing cash transactions for clients as needed.
Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities.
Connecting clients to solutions that meet their financial goals.
Executing the bank's risk culture and striving for operational excellence.
Building relationships with clients to meet their financial needs.
Following established processes and guidelines in daily activities to do what is right for clients and the bank.

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
Is confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies.
Applies strong critical thinking and problem-solving skills to meet clients' needs.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.

Relationship Banker

Key skills