About this role

Review clients’ press releases for grammatical errors, spelling errors, and inconsistencies
Format press releases to match the client’s original version as closely as possible
Support clients with a range of requests and enquiries via phone and email
Assist with our clients’ regulatory needs, such as SEDAR and EDGAR filing
Assist with our clients’ account maintenance, such as managing email lists, adding new users and accounts, and managing multimedia libraries
Embraces collaborating with teammates and across departments
Act as our clients’ primary contact, supporting our clients’ administrative and consultative needs in addition to press release service requests

Bachelor’s degree from an accredited college or university with major course work English, Communications, Journalism, Marketing or related field required
1-2 years of professional experience required (previous news-wire experience a plus)
Customer service experience in a fast-paced environment required
Fluency in both English and Mandarin