Manage the daily operations by creating, reviewing, validating and maintaining customer master associated hierarchies in SAP, and other related internal systems.
Determines course of action necessary to complete customer master hierarchy update requests within the established SLAs.
Works with the License systems and make sure that all End Customers and Partners with active licences are assigned to a customer master hierarchy.
Reconciles the Customer Master Hierarchies to Global Partner Program Parent
Child relationships maintained in SFDC.
Reviews and manages the End customer Master Data maintained in SAP and SFDC and take necessary actions for duplicate records and updated of Mitel Core Attributes (SIC Codes and Channel Types).
Routinely audit data against established rule sets to ensure consistency and accuracy of information, and update data as necessary.
Leads process standardization, data governance, cleansing activities, maintenance and data quality improvement efforts in alignment with data strategy goals.
Identify process improvement opportunities to maximize revenue and operating efficiency.
Develop knowledge and expertise of best practices and end-to-end business processes involving master data.
Develop standard procedures, user guides, and other necessary training and job aid materials.
Provide training/coaching as needed

Minimum job experience required includes 1-3 years in data analysis and analytics in a business environment, performing business reporting.
Very Good skills in Excel.
Experience with analytics platforms and technologies such as Tableau and other third-party BI tools will be a plus.
Experience in SAP4Hana and Salesforce.com is preferred.
Experience in communications industry is preferred but not required.
Experience with building and aggregating analytical datasets from raw data.
Excellent English, additional languages such as German or French is advantageous

Junior Master Data Analyst

Key skills