Use in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met
Co-own the development of standard operating procedures and drive standardization and simplification of processes
Provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law
Analyze and report on exceptions and offer recommendations for process improvements
Lead the sustainable continuous improvement process for the team
Requirements
Solid experience in HR tech / system implementation
Experience owning functional solution delivery across the full project lifecycle
End-to-end project delivery
Solution design and system architecture basics
Hands-on experience configuring with: Workday Recruiting (must) and Other WD modules (desirable)
Paradox (desirable)
Hired Score (good to have)
Exposure to: Business case creation / ROI analysis / Risk and impact assessment analysis
POCs, pilots, or innovation projects
Leading workstreams or small teams
Analytical thinking and problem solving
Interest in emerging technologies
Risk and impact assessment capability
Strong storytelling or presenting ideas to leadership
Strong communication with technical and non-technical stakeholders