Assistant Store Manager

Role Overview

• Support the Store Manager in daily operations, driving sales, ensuring exceptional customer service, and optimizing operational efficiency to achieve the store’s performance goals.
• Take the lead at the center of where it all happens – our retail stores.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Perform additional outreach and promotional activities, including off site events as needed.
• Provide best in class paid training that will set you up for leadership success.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Requirements

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and the ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues.
• Taking initiative and striving and creating results

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone