Help make homeownership more accessible by connecting individuals and families with the right mortgage solutions.
Build relationships with borrowers, referral partners, and community organizations while guiding customers through the mortgage application process.
Originate residential mortgage loan applications while ensuring compliance with Bank, investor, and regulatory requirements.
Develop referral relationships with real estate professionals, builders, housing agencies, community organizations, and internal business partners to generate new business.
Guide customers through the mortgage process by conducting pre-qualification interviews, recommending loan solutions, and managing a healthy pipeline of prospective borrowers.
Promote affordable lending programs and increase homeownership opportunities for low
and moderate-income borrowers within Community Reinvestment Act (CRA) assessment areas.

2+ years of experience in residential loan processing, mortgage loan origination, housing counseling, or a related mortgage lending role.
Knowledge of residential mortgage products and applicable lending regulations, including ECOA and RESPA.
Bilingual English / Spanish.
Strong relationship-building, communication, and customer service skills.
Ability to manage multiple loan applications while maintaining accuracy and compliance.

Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.

Residential Loan Officer – CRA Base, Bilingual English/Spanish

Key skills