Greenwood Village, Colorado, United States of America
Full Time
5 hours ago
$52,400 - $65,600 USD
No Visa Sponsorship
Key skills
SalesforceCRMProject ManagementSales
About this role
Role Overview
Coordinate and supervise the day to day operations of the onboarding team
Train and develop new clients (sellers/lenders)
Ensure agreements and orders are in compliance to revenue & company policy
Supervise team productivity to ensure SLA commitment
Responsible for monthly audits; ensure all service request within Cherwell ticketing system are processed accurately and timely
Resolve and track issues/inquiries from Sales
Maintain security and integrity controls of all confidential client data
Assist with the creation of a comprehensive training program for staff
Requirements
A Bachelors Degree in Business, Business Administration, Information Management, or the equivalent of experience
A minimum of 3 years experience working in an Operations environment, driving improvements that have resulted in measurable business impact
A minimum of 2+ years experience in a supervisor or lead capacity.
Strong computer skills
Experience using CRM tools such as: SalesForce, DocUsign, Cherwell ticketing systems and Clickup project management.
Benefits
Flexible Working Environment
Paid Time Off
401k (8% match)
College Tuition Benefits/ Tuition Reimbursement
Good Benefits options
Company Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.