Coordinate global shipments, support sales, and deliver top-tier customer service
all from home in a dynamic, international environment.
Be the link between sales, customers, suppliers, and logistics partners.
Ensure that orders move efficiently from order entry to final delivery
domestically and internationally.
Manage the full order-handling process including import, shipment coordination, customs clearing, Hazmat compliance, documents handling and customer delivery or warehouse delivery.
Daily contact with the sales team, accounting department, customers, brokers, logistics firms, and transportation companies.
Authorize supplier payments and invoices.
Manage and understand domestic and international rules and regulations that govern shipments.
Requirements
2 – 3 years experience in logistics (trucking, warehouses)
Experience in providing sales and operations support
Customer-focused, with the ability to prioritize and deliver under tight deadlines
Proficient in all MS Office applications including Word, Excel, Teams
Excellent communication skills, both verbal and written
Comfortable working virtually from home utilizing Teams and other technology, ensuring open and timely communication with colleagues and customers
Additional assets: Experience working in international trading and domestic sales, in a global organization, CITT or education in supply chain, Experience working with chemical products, Familiar with Hazmat, GHS, EPA, FDA is a plus.