Take ownership of the firm's operating model and help Harper James scale efficiently, consistently and commercially
Lead legal operations, drive AI-enabled transformation amongst the legal teams, improve client delivery and build the systems, processes and leadership capability needed for the next stage of growth
Lead Group Heads and legal delivery teams to improve performance, consistency and accountability
Build a scalable operating model across capacity planning, utilisation, quality and service delivery
Drive adoption of AI, automation and better workflows to improve productivity and client outcomes
Strengthen client experience, retention and service standards across the firm
Develop leadership capability, succession planning and knowledge-sharing across the legal teams
Lead major transformation initiatives that support growth, margin improvement and operational resilience
Maintain strong operational governance, risk management and regulatory controls as the business scales

Executive-level operational leadership experience
Experience leading large fee generating teams through significant change
Commercial acumen and an understanding of how to create scalable, profitable and sustainable growth in a PE-backed business
Experience improving operational performance through technology and data and a best-in-class knowledge of legal technology, workflow automation or AI-enabled service delivery
Strong leadership and stakeholder management capabilities

Chief Legal Officer

Key skills