Sales Development Representative

Role Overview

• The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self-service and inside sales.
• This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce.
• Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
• You will be qualifying and routing inbound leads through two channels; self service & inside sales.
• You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
• Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting

Requirements

• Ambitious individuals wanting to pursue a career in SaaS
• People who thrive in a structured, high-agency, KPI-driven environment
• Strong communicators who enjoy building relationships
• Resilient individuals who can persevere and perform with high-volume tasks
• Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
• Excellent task organization and prioritization skills, you’re able to multi-task efficiently.
• Experience with modern tooling
• CRMs, Health Scoring, Live chat, Knowledge bases.
• Experience conducting customer meetings digitally (e.g. Zoom/Teams) or physically (in person/face to face with customers).

Benefits

• Competitive, performance-based remuneration
• Equity options
• own a piece of what you’re helping to build
• 20 days paid annual leave, plus sick, carer’s, and compassionate leave
• Parental leave
• 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
• Learning & Development
• professional growth budget and transparent career plans
• Employee Assistance Program (EAP)
• for confidential counseling, mental health support, and life resources
• Laptop and home office setup budget
• Flexible work
• remote and hybrid options, plus the ability to work from anywhere for several weeks each year
• Community & Connection
• weekly catered lunches, global offsites, and “Life Story” sessions
• Sydney HQ perks
• rooftop garden, wellness centre, showers, and cycle storage in Haymarket