Concierge Floater

Role Overview

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including: Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
• Document, secure and track mail, deliveries, and vendor services at designated areas
• Answer telephones, monitor lobby as well as maintain and control keys & access cards

Requirements

• 3+ years of customer service experience
• Desire and passion to provide a warm and welcoming hello to everyone
• Excellent written and verbal communication and basic computer skills
• Knowledge of local attractions and establishments
• Polite, friendly, self-assured and able to multitask with good time-management
• Ability to lift up to 50lbs when needed

Benefits

• medical, dental, vision and other ancillary benefits
• eligible to participate in the company’s 401K which has an employer match