Senior Product Designer

Role Overview

• Own the Mobile App Experience
• you’ll take end‑to‑end ownership of our mobile app design, covering user flows, pixel‑perfect UI, interactions, and motion, ensuring experiences are intuitive, performant, and delightful
• Drive Design Quality and Craft
• you’ll you’ll raise the bar for design quality, evolving the app towards consistent 5‑star experiences through strong visual design, usability, accessibility, and attention to detail
• Evolve our Design System
• you’ll help mature and scale our existing design language and design system, ensuring it supports speed, consistency, and long‑term product growth
• Lead User-Centred Design Decisions
• you’ll plan, lead, and synthesise user research, grounding design decisions in real customer insight while balancing business and technical needs
• Shape Product Direction
• you’ll support and upskill leaders on change management, organisational design, culture, and performance, helping Pod navigate growth, transformation, and complexity with clarity and confidence
• Oversee the Full Product Lifecycle
• you’ll proactively identify opportunities, simplify complexity, and influence product roadmaps with design‑led thinking and insight
• Collaborate Cross-functionality
• you’ll work closely with product managers and engineers to solve problems, navigate constraints, and deliver high‑quality outcomes smoothly and efficiently
• Partner Across the Business
• you’ll collaborate with marketing on messaging moments, value propositions, and cohesive end‑to‑end customer journeys across the app
• Work with Pace and Flexibility
• you’ll move comfortably between rapid exploration, structured iteration, and detailed polish, adapting your approach based on the problem at hand
• Improve how we Work
• you’ll help refine processes and ways of working to improve clarity, efficiency, and overall design impact
• Mentor and Elevate the Team
• You’ll support the development of other designers through mentoring and by contributing to shared standards, tools, and best practices.

Requirements

• Strong Portfolio and Ownership Mindset – You can demonstrate end‑to‑end ownership of app experiences, showing excellent craft, thoughtful problem‑solving, and clear impact
• Excellent Design Fundamentals – You have a strong grasp of mobile usability, interaction patterns, and accessibility standards, including WCAG
• Autonomy and Pace – You work proactively and confidently, quickly understanding requirements and operating with a high level of independence
• Facilitation and Communication Skills – You’re comfortable leading workshops, alignment sessions, and stakeholder discussions to drive clarity and progress
• Attention to Detail and Organisation – You care deeply about the details and enjoy working in a structured, organised way
• Strong Engineering Collaboration – You work effectively with engineers, understand technical constraints, and make pragmatic design decisions
• Customer Centred Approach
• You ground your work in customer insight, research, and real user behaviour, not assumptions.

Benefits

• Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
• Podpoint Charger
• Discounted energy tariff
• Flexible hybrid working model
• Work abroad for up to 20 days per year
• Family & friend discount scheme
• 25 days holiday (plus Bank Holidays)
• Very generous parental and family leave
• Pension scheme with a 4.5% matched contribution
• Eyecare scheme
• Life insurance covering up to 4x your annual salary
• Virtual GP provided by HealthHero
• Employee Assistance Program
• Free Mortgage Advice
• Discounted Gym Memberships
• Cycle2Work Scheme