About this role

Effectively make and manage reservations for the College of Education.
Respond and create tickets for classroom support, reservation requests, equipment requests, and more.
Provide classroom support for faculty and staff in SZB and Bellmont (BEL) Hall.
Document new skills learned for future student techs.
Support the SZB Building Manager with installing, maintaining, and configuring technology and furniture.
Collaborate with ITO and Student Affairs staff as needed.
Use Microsoft excel to analyze data for Facilities and ITO.

Must bring a positive and curious attitude (Willing to ask questions!)
Experience troubleshooting on the fly! (Figured out why your laptop did that weird thing? (That’s what we’re looking for!)
Customer Service communication skills (Greeting folks with a smile!)
Basic knowledge of audio/visual technology (Ever connected home wifi/gaming console? That counts!)
Some experience using tools or willingness to learn (Drills, sockets, sets, etc)
Willingness to lift up to 50 pounds, with support, when needed. (ex. projectors, imacs, desks)
Relevant education and experience may be substituted as appropriate.
Microsoft Excel experience! (recording, sorting, and filtering important data, v-lookup)

Retirement Plan Eligibility: Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

Undergraduate Student Technician

Key skills