Field Service Engineer – Controls

Role Overview

• Perform troubleshooting, diagnostics, and corrective maintenance on electrical, pneumatic, and PLC-controlled systems.
• Carry out preventive maintenance, equipment rebuilds, upgrades, and optimization activities.
• Support equipment installations, commissioning, and start-up activities at customer sites worldwide.
• Deliver technical training to customers on equipment operation, maintenance, and troubleshooting in English, French, and Dutch.
• Diagnose complex automation and controls issues, identifying root causes and implementing sustainable solutions.
• Follow all JBT Marel and customer health, safety, and food safety requirements, maintaining the highest standards at all times.
• Document all service activities accurately, including reports, findings, recommendations, and improvement opportunities.
• Identify spare parts requirements and recommend upgrades or modifications to improve equipment performance.
• Build and maintain strong customer relationships, acting as a trusted technical advisor.
• Collaborate closely with Technical Support, Engineering, Project Management, and Customer Care teams to ensure successful project execution and service delivery.
• Provide flexible support, including weekend work and occasional emergency response activities when required.

Requirements

• Strong troubleshooting experience with PLC-controlled machinery and industrial automation systems.
• Solid knowledge of electrical and pneumatic systems.
• Excellent analytical and problem-solving skills.
• A proactive and hands-on approach to technical challenges.
• Strong communication and interpersonal skills with the ability to build customer trust.
• The ability to work independently while maintaining close collaboration with global teams.
• Flexibility to travel extensively on a global basis and support customer needs outside standard working hours when required.
• Technical qualification in Electrical Engineering, Automation, Mechatronics, Industrial Controls, or a related discipline.
• Minimum 3 years of experience in a Field Service, Controls Engineering, Automation, or similar technical role.
• Experience troubleshooting PLC-based systems and industrial automation equipment.
• Ability to read and interpret electrical schematics, wiring diagrams, pneumatic drawings, and technical documentation.
• Experience working in food processing, manufacturing, packaging, or industrial machinery environments is advantageous.
• Fluent in English and Dutch, both written and spoken.
• A basic level of French is required too.
• Valid driver's license and passport with the ability to travel internationally.

Benefits

• A challenging and rewarding global role with extensive international exposure.
• Opportunities to work with advanced food processing and automation technologies.
• Ongoing technical and professional development opportunities.
• A collaborative and supportive international team environment.
• Competitive salary and benefits package.
• Company vehicle, laptop, mobile phone, and travel-related expenses.
• Career growth opportunities within a global industry leader.