Key skills
LeadershipCommunication
About this role
Role Overview
- Full responsibility for the day-to-day management of the service workshop
- Leading, motivating, and developing the service team
- Improving operational processes and ensuring a high standard of service delivery
- Developing customer relationships and handling complex customer complaints
- Monitoring and analyzing the service operation's business results, costs, and key performance indicators
- Cooperating with other departments to achieve common business objectives
Requirements
- Technical qualification
- Several years of professional experience in a service workshop or similar technical environment
- Previous leadership experience
- Strong business acumen and results-oriented mindset
- Excellent organizational, communication, and problem-solving skills
- Proficiency in standard computer applications
- English language skills are an advantage
- Experience in a commercial vehicle service workshop is an advantage
Benefits
- Competitive base salary and performance-based bonus
- Company car with private use
- Competitive fringe benefits package
- Sports allowance
- Back-to-school allowance
- Birth allowance
- Employee referral bonus
- Funeral support
- Long-service award after 5 years of employment
- Opportunity to visit the Scania factory in Sweden through the company's loyalty program
- Stable international corporate background
- Modern working environment
- Long-term career and professional development opportunities