About this role

Your key responsibility will be the maintenance of customers' robotic environments, with a specific focus on process-level issues.
In this role, you will respond to tickets registered in our ticketing system, ensure the smooth operation of customer processes, collaborate with other teams and departments, and participate in internal initiatives.
You will play vital role in ensuring compliance with operational procedures, SLAs, and security requirements.

Have experience with at least one of the following areas (UiPath, Blue Prism, AI Agents).
Additional experience in automation, other RPA technologies or AI-related solutions is a plus
Have experience in a customer facing role, ideally with big corporate environments with multiple stakeholders
Worked in an intercultural environment and have good understanding, that the communication is more than just sending a quick message.
Are passionate about continuous improvement how can we offer the best support (some of our customers worked with since the beginning of our operations)
Feel confident communicating verbally and in writing in both Finnish and English

Automation Engineer – UiPath, Blue Prism, AI Agent Technologies

Key skills