Key skills
ERPSales
About this role
Role Overview
- Provide customer care experience by serving as point of contact between customers and internal stakeholders
- Process and manage all types of purchase orders and enquiries professionally
- Working in accordance with and adopt best practice ERP processes
- Strong compliance focus in all financial transactions
- Adopt Best Practice in documentation for After Care support
- Work closely with Customer Compliant Lead to ensure competent and timely response on customer claims
- Ensure customer centric approach to accommodate with different customer needs
Requirements
- University/bachelor's degree holder
- Proven experience in customer service, order processing, or sales support.
- Strong computer skills and proficiency in ERP systems and MS Office.
- Excellent spoken and written English; additional languages are a plus.
- Strong interpersonal skills with a customer-first mindset.
Tech Stack
- ERP
Benefits
- A workplace built on shared trust, mutual respect and support for each other
- great opportunities for development in a growing global company