Insurance Billing/Collection Assistant II – Pre-Arrival, Billing Teams – Program in Physical Therapy

Role Overview

• Supports all clinical practice sites with billing and pre-arrival duties including processing billing charges and follow-up of billing and collections
• Enters demographic and insurance/referral information into electronic medical record
• Performs specialized duties with minimal supervision
• Contacts necessary insurance companies and patients for benefit verification and pre-certification of therapy procedures
• Maintains open communication with providers and referring physicians
• Documents and notifies necessary parties of pre-certification when received
• Compiles necessary documentation for pre-certification processes
• Performs quality improvement activities to ensure appropriate clinical outcomes

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)
• Proficient in Microsoft Office Suite.
• Skills: Accounts Receivable (AR), Claims Resolution, Collections Strategies, Computer Literacy, Confidential Data Handling, Critical Thinking, Detail-Oriented, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Interpersonal Communication, Managed Care, Medical Billing and Coding, Medical Terminology, Medicare Plans, Microsoft Office, Multitasking, Office Equipment, Organizing, Teamwork, Telephone Communications, Third Party Payers, Working Independently

Benefits

• Up to 22 days of vacation
• 10 recognized holidays
• Sick time
• Competitive health insurance packages with priority appointments and lower copays/coinsurance
• Free Metro transit U-Pass for eligible employees
• Defined contribution (403(b)) Retirement Savings Plan starting at 7%
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources available for continued childcare needs.
• Tuition coverage for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years