ABOUT THE ROLE
You're the operational heartbeat of a fast-moving Amazon agency Pod. You keep accounts healthy, clients happy, and your team unblocked — every single day. If you thrive on ownership, love the Amazon ecosystem, and want to grow fast inside a team that actually invests in you, read on.
You report directly to the Brand Manager and work in close coordination with a PPC Specialist and Graphic Designer. Together, your Pod manages 10-15 Amazon brand accounts at the highest standard.
WHAT YOU'LL OWN
HOW YOU'LL BE MEASURED
You'll be evaluated across five dimensions — and you'll always know exactly where you stand.
Client Health & Retention
Revenue & Growth
Listing & Content Quality
Operational Discipline
Initiative & Leadership
WHO YOU ARE
You're not a task-ticker. You're an operator who thinks like a strategist, communicates like a pro, and takes pride in accounts running flawlessly. You spot problems before clients do. You bring answers, not just questions. You want to grow — and you're willing to put in the daily work to get there.
✓ Hands-on Amazon Seller Central experience
✓ Strong written communication — clients never feel left in the dark
✓ SEO knowledge: keyword research, listing copy, indexation
✓ Organized, deadline-driven, zero-ghost policy on client messages
✓ Excited by AI tools and automation — not intimidated by them
✓ Comfortable managing 10–12 accounts and coordinating a Graphic Designer's daily workload
✓ Proactive by nature — you surface opportunities, not just status updates
****TOOLS YOU'LL MASTER
Amazon Seller Central · Helium 10 · Data Dive · ClickUp · Slack · Notion · Claude AI · Google Gemini · Figma · MyRealProfit · tl;dv · Listing Optimizations AI · Google Workspace · Airtable · Zoom
Mastery of each tool is non-negotiable. Tutorial and onboarding videos for all tools must be completed before your start date.
WHY GIGABRANDS
OUR CORE VALUES
These are operating principles, not wall art. Every decision, email, and recommendation runs through them.
Be a Moral Human
Integrity in every client interaction, every strategy, every decision. Do right by your clients, teammates, and the people around you.
Improve 1% Daily
One automation. One new insight. One sharper question per meeting. Compound growth applies to people, not just businesses.
Extreme Ownership
No blame. No excuses. If it's on your account, it's on you — and you'll fix it. Act as the missile defense system that intercepts problems before they hit the client.
Solve, Don't Escalate
Before raising an issue, ask: what's my proposed solution? Bring answers, not just questions.
Make an Impact
Focus on meaningful results. Everything you do should move the needle for your clients and for GigaBrands.
Fail Forward
Bold strategies are encouraged. Identify failures quickly, document the learning, and pivot. Don't be afraid to try.
BENEFITS
🌍 Fully Remote, Always
Work from anywhere in the world, year-round. No return-to-office surprises — ever.
🏖️ PTO After Probation
Earn paid time off after successfully completing your probationary period. We believe in rewarding commitment.
⚡ Real Growth, Fast
Weekly upskilling, GigaBrands University access, and a team that celebrates 1% improvements every day. Your growth here is deliberate and measurable.
🤝 Culture That Means It
Core values aren't wall art here — they're discussed and applied at every Pod meeting. Ownership, boldness, and failing forward are genuinely rewarded.
🛠️ Best-in-Class Toolstack
Claude AI, Helium 10, Data Dive, Figma, ClickUp — you'll become expert-level across all of them, making you more valuable everywhere you go.
👥 Tight-Knit Pod Structure
Work directly alongside a Brand Manager, PPC Specialist, and Graphic Designer. Collaboration is the operating model, not a nice-to-have.
