Key skills
Project ManagementBudgetingCommunicationTime Management
About this role
Role Overview
- Manage a portfolio of condominium and townhome associations
- Serve as the primary point of contact for HOA Boards and homeowners
- Attend Board meetings and support Board decision-making
- Prepare and deliver management reports and communications
- Enforce association governing documents, rules, and regulations
- Coordinate building maintenance, repairs, and vendor services
- Conduct regular property inspections and quality control reviews
- Manage capital improvement and construction projects
- Solicit vendor bids, review proposals, and oversee contractors
- Coordinate emergency response and after-hours property issues when needed
- Assist with annual budgets and reserve planning
- Review financial statements, invoices, and operating expenses
- Monitor contracts, vendor agreements, and association expenditures
- Support long-term financial planning for associations
- Build strong relationships with residents, Boards, vendors, and internal teams
- Resolve homeowner concerns and property-related issues professionally
- Maintain accurate association records and documentation
- Contribute ideas that improve operational workflows and efficiency
Requirements
- Required Experience
- 3+ years of property management, HOA management, condominium management, or residential portfolio management experience
- Experience working directly with homeowners, residents, or HOA Boards
- Experience managing vendors, maintenance projects, and property operations
- Strong organizational skills with the ability to manage multiple priorities
- Preferred Qualifications
- Illinois CAM License or CMCA certification
- Experience managing condominium or HOA portfolios
- Construction, maintenance, or capital project management experience
- Financial reporting, budgeting, and contract management experience
- Familiarity with HOA governing documents and Board meeting processes
- Skills & Competencies
- Excellent communication and customer service skills
- Strong problem-solving and conflict resolution abilities
- Ability to work independently in a fast-paced environment
- Strong attention to detail and time management
- Proficiency with Microsoft Office (Outlook, Excel, Word)
- Experience with property management software is a plus
Benefits
- Schedule:
- First 6 months (training period): In-office 5 days per week
- After 6 months: Eligible for up to 4 work-from-home days per week
What we offer:
- Industry-Leading Healthcare: Medical, Dental, Life, HSA
- Retirement savings Plan
- Competitive Compensation Packages (based on experience)
- Bonus Opportunities (based on performance)
- Work from Home & Flex Schedules
- Generous PTO Package
- Corporate Sponsored Wellness Program
- Quarterly Company Outings/Events