Provides safe, quality health care services & / or assistance to patients under the supervision & direction of a registered nurse or other designated health care professional
Performs clinical care activities (direct or indirect) for patients within the “scope of practice” laws & training received
Cares for patients safely by assisting in clinical care services or engaging in administrative activities
Influences the responsible use of resources; Accountable for continuous self-development & supporting the growth of others
Advocates for patients & informs / counsels patients & families about illness & care details
Responsible for coordinating revenue integrity/ charge-related denials with Patient Business Service (PBS) center & ensures compliant & complete clinical documentation
Requirements
High school diploma or GED
Completion of an accredited program associated with license
License in the applicable state(s) of engagement
Valid driver’s license where required by assignment
4+ years of nursing experience
Demonstrated knowledge of revenue cycle & denial management functions
Knowledge of & experience in case management & utilization management
Customer service background is required
Registered Nurse preferred
Bachelor’s degree preferred
2+ years of charge audit, managed care or comparable patient payment processing experience preferred