Senior System Manager – Digital Learning, Online Events

Role Overview

• Own the end-to-end lifecycle of digital, blended, and on-demand learning formats (concept, implementation, documentation, evaluation)
• Develop and implement practical learning concepts suitable for professional adult learners in line with strategic priorities
• Coordinate content creation with subject-matter experts, ensuring didactic clarity and feasibility
• Direct the implementation of synchronous and asynchronous learning formats, ensuring consistent quality and learner experience
• Proactively identify opportunities for scalability, standardisation, and continuous improvement
• Manage and optimize LMS and related state of the art learning technologies and AI features
• Act as quality gatekeeper for ISCC Academy’s offerings that comply with ISCC certification requirements, auditor expectations, and internal quality standards
• Translate customer feedback into learning objectives, updated course structures, and documentation
• Ensure professional documentation of learning objectives, participation, and evaluation within e.g. the LMS
• Maintain clear SOPs for digital learning and online event workflows
• Define and monitor KPIs, evaluating training impact, and derive evidence-based improvements
• Continuously challenge and improve learning architecture, platforms, and learner journeys through data-driven decision-making and user feedback as well as industry best practises
• Serve as the primary expert for digital learning technologies and pedagogical approaches, mentoring colleagues and guiding quality improvement efforts across all formats

Requirements

• University degree in event or project management, business administration, educational technology, communications, or a related field (Master’s degree preferred)
• Minimum of 4 years of professional experience , including relevant work in business events, digital or adult education, corporate learning, and/or e-learning environments
• At least 1 year of experience in a leadership or strategic role, with a proven track record of successfully managing digital learning projects
• ideally in an international or sustainability-focused context
• Hands-on experience in planning and delivering online formats such as training courses, including coordination of technical setups (e.g. AV)
• Confident in working with digital platforms, databases, and tools (e.g. LMS, Articulate Rise, Zoom, Slido, Jira, Confluence), as well as content creation and editing tools (e.g. Canva, WordPress, Publitas or similar)
• Good understanding of broadcasting and video production processes, including filming techniques, to guide and oversee the in-house development of e-learning content
• Knowledge of BPMN is considered an advantage
• Solid IT skills, including proficiency with Mac and MS Office (Teams, PowerPoint, Excel, SharePoint, Outlook), and a strong general affinity for digital systems
• Excellent English language skills (at least C1, written and spoken)

Tech Stack

• WordPress

Benefits

• Great Team Environment
• Various team events throughout the year (Celebrating Diversity, Summer Team Event, Christmas Party)
• Close collaboration with our sister companies Meo Carbon Solutions GmbH, GRAS Global Risk Assessment Services, 4C Services, ClimatePal, and TYC
• The opportunity to work independently and shape processes
• Individual learning and development plan
• Professional onboarding to help you have an ideal start with us
• Frequent feedback sessions to ensure a high quality of communication and mutual reflection
• Many free language classes
• Access to several trainings as well as specific technical courses
• We promote from within!
• Work-Life Balance
• Hybrid set-up
• 4 weeks remote work at a place of choice (after probation)
• Flexible working hours and trust based working time
• 30 vacation days and 3 additional vacation days (Christmas Eve, New Year’s Eve, Carnival Monday)
• Sabbatical options
• A generous pension scheme (bAV) in line with our sustainability values
• JobTicket/Deutschlandticket
• Annual bonus scheme based on performance
• Wellness Programs
• Subsidized Urban Sports Club
• Health weeks promoting healthy habits in personal and professional life