Senior Product Manager – Marketplace

Role Overview

• Close the Opt-In Quality Gap: Improve the self-serve Opt-in channel's short-term product publishing rate by diagnosing funnel drop-offs and shipping intuitive UX interventions, effectively closing the activation performance gap with the assisted Sales channel.
• Drive Autonomous Self-Serve Onboarding: Increase the share of merchants who successfully complete store configuration, product publishing, and their first transaction without direct human intervention from Addi teams by building robust automated guidance, localized tooling, and contextual validation flows.
• Scale Catalog Depth and Multi-Product Ingestion: Significanty expand the adoption of Bulk Upload tools by redesigning the product data ingestion pipeline and error-handling flows, establishing Addi's first baseline for average products per merchant.
• Optimize Commercial Velocity (Time-to-10-Sales): Benchmark and accelerate the "Time-to-10-Sales" metric by deploying automated post-onboarding growth loops, feature placement rules, and seller dashboard telemetry designed to ensure long-term merchant retention.
• Reduce Operational Firefighting: Decrease internal engineering and ops support tickets related to integrator failures and product approval bottlenecks through the development of self-healing error notifications and automated product taxonomy validation tools.

Requirements

• Proven experience in B2B marketplace or e-commerce merchant-side product management (MUST HAVE)
• Demonstrates a deep structural understanding of two-sided supply mechanics, specifically what motivates or blocks a business owner during digital onboarding.
• Possesses a track record of building features that optimize catalog depth, inventory management, or seller dashboard utility rather than purely consumer-facing flows.
• Demonstrates exceptional operational fluency and continuous fire-to-signal conversion (MUST HAVE)
• Acts comfortably as the first line of product response for live incidents (e.g., connector bugs, onboarding stalls) without dropping momentum on core roadmap initiatives.
• Uses day-to-day operational failures as data-driven telemetry to identify, write specs for, and systematically build long-term platform solutions.
• Possesses strong native instincts for self-serve business products (MUST HAVE)
• Identifies exact drop-off moments in complex data-entry or store setup funnels and resolves them through elegant design rather than adding customer support human-power.
• Maintains a high standard for intuitive product design, ensuring business-facing workflows function seamlessly without manual "hand-holding."
• Has solid expertise in technical integrations and data architecture pipelines (MUST HAVE)
• Collaborates fluently with engineering squads on complex data flows, third-party connector tools, bulk upload architectures, and API frameworks.
• Translates complex technical constraints directly into clear merchant-facing instructions and UX copy without needing engineers to design user paths.
• Track record of data-driven funnel execution and cross-functional influence (MUST HAVE)
• Builds, instruments, and monitors granular user-journey dashboards; prioritizes product backlogs based on rigorous cohort analysis rather than stakeholder noise.
• Aligns disparate, cross-functional teams (Sales, Operations, Engineering) behind shared supply-side KPIs by proactively establishing clarity and technical consensus.
• Experienced in high-scale product data systems or localized Latin American e-commerce (PREFERRED)
• Has previously optimized catalog ingestion engines, content moderation models, or item taxonomy frameworks.
• Brings contextual knowledge of the unique technical constraints, infrastructure friction, and user behaviors characteristic of Colombian or broader LatAm SMB merchants.

Benefits

• Competitive compensation & meaningful ownership
• Health insurance
• Professional development opportunities