Senior Manager, Business Operations Compliance

Role Overview

• Develop, implement, and maintain a comprehensive compliance management program
• Establish an audit framework and update and create compliance policies and procedures
• Monitor and report on compliance performance and program health
• Facilitate and manage vendor, state, and client audits
• Conduct routine compliance risk assessments, business analysis and implement corrective action plans to address identified gaps
• Conduct audits of privacy compliance and security on a quarterly basis
• Ensure vendors meet audit compliance and performance standards
• Analyze contracts to ensure adherence to client requirements and regulatory standards
• Assist in drafting and negotiating contracts and other legal agreements, ensuring compliance with applicable laws and organizational policies for compliance
• Oversee the organization’s SOC I and II compliance program, ensuring alignment with industry standards and client expectations
• Develop and implement processes to maintain SOC II certification
• Interpret changing regulations, laws, and industry best practices
• Provide guidance on compliance risks associated with current projects and develop mitigation strategies
• Partner with business management and key stakeholders to understand and communicate compliance requirements
• Assist in compliance training for internal departments and organizational leadership
• Respond to state and client inquiries regarding the compliance program and initiatives
• Perform other duties as assigned to support organizational goals

Requirements

• Bachelor’s Degree in Business, Law, or related field, or equivalent experience
• Minimum 5 years of experience in compliance, auditing, or operational quality control
• Demonstrated ability to interpret and simplify complex legal and regulatory information
• Strong understanding of regulations affecting the automotive finance and titling industry preferred
• Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
• Experience with SOC I and II compliance and related frameworks
• Strong written and verbal communication skills, including persuasive writing
• Certified Compliance & Ethics Professional (CCEP) or similar certification preferred, or ability to obtain certification
• Goal-oriented, organized, and effective team player
• Ability to execute duties successfully and with high quality within required timeframes to meet business needs.

Benefits

• medical, dental, and vision insurance
• 401(k) participation
• paid time off
• holiday pay