Systems Technician

Role Overview

• Provide onsite L1/L2 support across a wide range of technologies and environments
• Work directly with end users and business owners
• Deliver hands-on technical support
• Troubleshoot hardware and software issues
• Ensure reliable IT services for clients
• Encounter diverse challenges across multiple industries

Requirements

• Experience building PCs
• 1-3+ years of Help Desk/System Admin experience
• Familiarity with time logging/tracking
• A+, Net+, CCNA, Microsoft Certifications are a plus
• Experience supporting Small Business network infrastructure
• Cisco/Avaya or other telephony experience

Benefits

• Competitive compensation
• An Innovative Bonus Structure
• A great benefits package that includes medical, dental, vision, 401k with employer matching, Short Term Disability, Long Term Disability and Life Insurance
• Fantastic work culture based on well-established core values
• Training opportunities (virtual, classroom, in-house led)
• Exam reimbursement
• Cost discount on all hardware and software for personal (household) use and access to used commercial-grade equipment (servers, switches, SAN, etc.)
• Advancement opportunities
• Work from home flexibility for applicable roles/tasks