The Senior Manager, Business Solutions leads complex, technology-enabled implementation and innovation initiatives that support Ryan’s service lines, proprietary platforms, and enterprise strategy.
This role manages large-scale client and internal projects from scope definition through delivery, ensuring on-time, on-budget execution and high-quality outcomes.
The Senior Manager translates business and technical requirements into scalable solutions that drive operational efficiency, client value, and measurable financial impact.
Reporting to a leader within Business Solutions, this role combines program leadership, technical oversight, and client engagement to advance Ryan’s digital transformation and innovation objectives.
Creates a positive, accountable, and collaborative team environment aligned with Ryan’s core values.
Manages resource allocation, workload distribution, and performance management.
Coordinates resources, timelines, and budgets across multiple concurrent implementation and innovation initiatives.
Manages internal and external enterprise tax technology and software implementation projects to completion.
Requirements
Bachelor’s degree in business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience
Minimum of 7-10 years of experience leading enterprise software implementations, tax technology projects, or digital transformation initiatives
Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred
Demonstrated success managing complex, multi-workstream engagements in a client-facing environment
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications
Familiarity with project management tools and collaboration platforms preferred
Strong project and program management capabilities
Excellent written, verbal, and executive-level communication skills
Ability to lead cross-functional teams and influence stakeholders
Strong analytical and problem-solving skills
Ability to manage ambiguity and drive structured solutions
Financial and operational acumen
Ability to manage multiple priorities and meet deadlines.
Benefits
Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO)
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service