Property Adjuster, Inside Trainee

Role Overview

• Provide exceptional service to our policyholders by virtually inspecting damages and investigating coverage.
• Prepare estimates and settle claims promptly and accurately.
• Interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration.
• Focus on water losses, ensuring that customers receive the highest level of support and resolution for these specific claims.
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants.
• Utilize multiple tools to manage claims in a fast-paced environment and maintain accurate documentation throughout the claims process.

Requirements

• 1+ years of previous customer service experience required.
• Previous industry experience is highly desired.
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
• Ability to assess property damages and accurately determine claim coverage.
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
• Ability to work independently and manage time efficiently in a virtual work environment.
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.

Benefits

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.