Perform detailed post-closing reviews of complex loan packages to ensure completeness, accuracy, and compliance with company and lender guidelines
Audit closing packages, reconcile files and funds, process recordings, and support the accurate transfer of loan packages to purchasing financial institutions
Track closed loan files, maintain accurate records, and update information within company operating systems
Scan, index, review, log, and distribute closing and trailing documents while ensuring timely delivery of collateral packages
Communicate with customers, lenders, and internal partners to obtain information, answer questions, and support a seamless closing experience
Serve as a trusted resource for the team by sharing knowledge, assisting with complex issues, and helping maintain best practices
Requirements
High school diploma, GED, or equivalent experience
3+ years of experience in title insurance, escrow, post-closing, or a similar mortgage or real estate environment preferred
Experience in title insurance and commercial real estate transactions preferred
Strong attention to detail with the ability to identify discrepancies and ensure accuracy in documentation
Excellent organizational, problem-solving, and time management skills with the ability to manage multiple priorities
A customer-focused mindset with excellent verbal and written communication skills
Proficiency with business systems and the ability to quickly learn new technology
Knowledge of state and federal mortgage lending regulations and industry best practices preferred
A collaborative mindset with the ability to work independently and contribute to a high-performing team