Manager, Risk Management – Audit & Exam Facilitation

Role Overview

• Own/support centralized management of Audit & Exam engagements: support the facilitation of audit and exam management in coordination and partnership with and in support of key internal stakeholders (e.g., VRMs, business stakeholders, etc.)
• Establish and Manage Engagement Structures: Set up and maintain milestone meetings, folder organization, communication channels, and meeting minutes to ensure effective collaboration and communication
• Lead Stakeholder Communication and Alignment: Deliver initial and ongoing communications to stakeholders (VRMs, AEs, business partners) and facilitate engagement overview meetings to align on structure, objectives, and next steps
• Oversee Request Management and Documentation: Ingest, assign, and track initial requests/ARs in AERO, document key themes and insights from engagements, and package responses for Regulatory Relations and Audit
• Drive Toward Timely Completion and Delivery: Track, communicate, and escalate key internal dates for on time submission/delivery to Regulatory Relations or Audit
• Facilitate Reporting and Analytics: Support the gathering of insights and data, prepare written reports, and deliver oral presentations on identified issues and recommended remediation actions
• Coordinate Internal Processes and Governance: Develop, coordinate, and mature internal processes and program governance, ensuring the efficiency and sustainability of key programs and initiatives
• Resolve Impediments and Support Organizational Priorities: Resolve or escalate impediments to deliver on top priorities in a timely and efficient manner, and assist in managing key deliverables across various initiatives

Requirements

• High School Diploma, GED, or equivalent
• At least 4 years of Risk Management experience
• At least 4 years of Project Management experience
• At least 4 years of experience supporting, partnering and interacting with internal business clients
• At least 1 year of experience reporting and analyzing data
• Bachelors Degree or Masters Degree (preferred)
• 5+ years of Project Management experience leading cross functional projects and programs in Risk (preferred)
• 5+ years of Financial Services risk management experience (preferred)
• 3+ years of experience in reporting and analyzing data (preferred)
• 1+ years of people management experience (preferred)
• Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM) (preferred)
• Lean, Agile, Six Sigma or Business Process Management (preferred)
• PMP Certification or Masters Certificate of Project Management (CPM) (preferred)

Tech Stack

• PMP

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.