Key skills
Communication
About this role
Role Overview
- Assists in entering minor edits to record correct dispensing quantity and manufacturer NDC used to dispense prescription order
- Uses pharmacy software to check and/record data about prescriptions
- Acts as a liaison between our customers and their providers and our pharmacy, receives and triages incoming phone calls and messages to answer questions, fill prescription orders or handle other requests to ensure that clients have a positive experience
- Establishes and maintains patient profiles, including lists of medications taken by individual patients, and uses our advanced proprietary software system to document medication care plans
- Uses pharmaceutical technician expertise to ensure compliance, efficiency, and quality of operations
- Participates in company quality initiatives, recognizing opportunities for improvements and reporting quality assurance issues
- Secures information in accordance with the privacy and security guidelines of the Company and applicable regulations such as HIPAA
Requirements
- HS diploma or equivalent required
- Active license in the state residing and must obtain NJ license within 60 days of hire
- CPhT preferred
- Minimum of 2 year pharmacy technician experience preferably in a healthcare setting
- Proficient with MS Office Suite
- strong computer proficiency to navigate proprietary and other software
- Excellent communication skills, both verbal and written
- Understanding of clinical terms and impacts
- Able to multi-task and handle multiple priorities without sacrificing quality
- Detail oriented and organized
- Strong data entry capability
Benefits
- medical/dental/vision
- flexible spending
- company-paid life insurance
- short-term disability
- voluntary benefits
- 401(k)
- Paid Time Off
- paid holidays