About this role

developing, delivering, managing and performance monitoring of Collections strategies for Digital and Mail channels
conducting statistical analyses, developing proposals, and presenting the same, obtaining approvals, partnering with multiple groups to implement changes
assessing post-implementation execution and performance
ensure strategies are working as designed, leveraging excellent communications and presentation skills
updating strategy sheets for new strategies in compliance with procedures and expected rigor
ensuring strategy documentation is comprehensive, accurate and always current
completing regular reviews of strategies and tests with Legal, Compliance, and Fair Lending

Bachelor's degree with quantitative underpinning (i.e. Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering)
2+ years of experience in Programming/Analytics ideally in support of Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience; OR in lieu of a degree, 4+ years of experience in Programming/Analytics ideally in support of Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience.
2+ years’ experience in SAS, SQL, Excel, Word and PowerPoint
Excellent interpersonal, analytical, organizational and written and verbal communication skills
Ability to make decisions and recommendations based on quantitative analysis and creative thinking
Strong self-starter balanced with desire to achieve team goals
Ability to handle sensitive issues with uncompromising integrity and confidentiality

Manager – Collections, Digital and Mail Contact Strategy

Key skills