Connect Banner Plan Network Members with services to maximize health care benefits
Coordinate services into or out of care settings
Assist with patient navigation through the healthcare system
Participate in health care team meetings
Educate internal members on care management and community resources
Act as the designated BPN representative within the community
Serve as a point of contact for community inquiries
Identify potential outreach opportunities for community benefits
Document all interventions and patient-related activities

Associates Degree or equivalent working knowledge in community relations
Minimum of two years experience in community relations or healthcare related field
Reliable transportation and valid driver's license
Good oral and written communication skills
Proficiency with Office Suite
Ability to prioritize and make sound decisions
Ability to work cohesively in a team environment
Community Health Worker or Medical Assistant certification preferred
One year experience with Medicaid, Commercial Insurance and/or Medicare preferred
Bilingual skills (English/Spanish) preferred

Community Care Navigator

Key skills