Support the installation, maintenance, and optimization of ABB control systems in mining and heavy industrial environments, ensuring high system performance and strong customer satisfaction.
Deliver on-site and remote technical support, troubleshooting control systems, and resolving customer issues in a timely and effective manner
Perform preventive and corrective maintenance, system testing, and diagnostics on ABB DCS platforms and related equipment
Support projects, upgrades, commissioning, and system installations in collaboration with engineering and service teams
Prepare clear service documentation (reports, audits, and recommendations) while identifying opportunities for system improvements
Build strong customer relationships while working closely with plant operators, management teams, third-party vendors, and ABB stakeholders.
Travel across the Western United States, and occasionally North America and internationally, is required.
Requirements
Degree in Electrical Engineering, Automation, Instrumentation, or related field (or equivalent technical diploma)
Minimum 5, or more, years of experience in industrial automation, control systems, or field service environments
Hands-on experience with ABB control systems (e.g., 800xA, Symphony, AC500) or similar DCS/PLC platforms strongly preferred
Strong troubleshooting and diagnostic skills across electrical, mechanical, and process systems
Solid IT and networking knowledge (Windows environments, cybersecurity basics, virtualization, and system integration)
Strong communication skills with the ability to interact effectively with customers and technical teams
Ability to perform in dynamic, multi-disciplinary environments, including high-pressure field conditions.
Tech Stack
Cyber Security
Benefits
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60 % of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays
Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.