Head of Operations

Role Overview

• Effectively coordinate the operation, ensuring that all resources are managed and used in the most effective manner to deliver and improve upon expected customer service levels and KPIs within budgeted costs
• Manage a team of Shift Managers, understanding the challenges and successes they have on each shift and giving them all they need to manage their teams
• Focus on optimisation, cost-saving and continuous improvement, identifying opportunities for process enhancement and increased efficiency
• Build a strong working relationship with our customer and the wider on-site operational teams such as QHSE, HR, CI, Facilities and Finance

Requirements

• Previous experience as a Senior Operations Manager or in a Grocery environment is essential
• The ability to lead, develop and mentor a large, diverse operational team, recognising talent and inspiring them to success
• Be enthusiastic, driven and have a “can-do” attitude, as well as having the ability to think outside of the box and demonstrate true entrepreneurial spirit
• Generally strong IT skills, IOSH or equivalent Health and Safety qualification, ILM Level 5 or equivalent Management qualification

Benefits

• 25 days annual leave (plus bank holidays)
• company car or car allowance of £505.00 per calendar month
• performance related bonus of up to 15%
• company sponsored pension scheme
• private medical & dental insurance
• 24/7 online GP service
• life assurance
• fully comprehensive employee assistance programme
• access to MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, saving scheme and much more!