About this role

Track and monitor potential or actual safety and security events around the Worldwide Flight Services (WFS) operation.
Monitor all accessible CCTV Systems across North American WFS network from the centrally located SOC located and John F Kennedy International Airport.
Monitor multiple CCTV displays for suspicious, unusual, or hazardous activities.
Ensure all appropriate actions and notification(s) are completed to mitigate any observed security and/or safety incidents to execute emergency SOC protocols as appropriate.
Document detailed records, logs and all required written reports as indicated in the SOC Standard Operating Procedures of activities as they occur during the shift and effectively report all appropriate emergency and non-emergency situations in real-time to the SOC Leader.
Monitor both domestic and worldwide security events that could impact WFS operations.
Work with Security team in establishing severity rating and updates PULSE.
Update PULSE record accordingly and ensure notification is sent.

Two to five years of experience in security.
Additional skills in investigative work, CCTV or risk-management desired.
Sound judgment and decision-making skills required.
College degree, military service or equivalent experience.
Excellent interpersonal skills, written and oral communication skills.
Familiarity with personal computer software helpful.
Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.
Ability to read, writes, fluently speak and understand the English language.

Access your pay when you need it through DailyPay app!
On the spot awards offered through the Awardco Platform including gift cards and more!
Multiple options for both full and part-time employees!
Travel Discounts, Pet insurance, Discount Shopping & More!
Wellness Programs offered to all employees!
401k program offered!
Opportunity for Internal Mobility and transfers available!

CCTV Specialist Operator

Key skills