Ensure compliance with all customer and Flint Group safety requirements and policies
Maintain housekeeping and 5S standards within customer ink rooms
Travel to customer locations as assigned to provide onsite technical and operational support.
Operate various types and models of Ink Dispensing Equipment and software to maintain accurate production, inventory, and batch documentation.
Perform color matching and color adjustments to meet customer specifications.
Monitor quality control processes to ensure products consistently meet customer requirements.
Support customer press operations by troubleshooting ink, color, and press-related issues.
Maintain appropriate inventory levels and manage ink usage efficiently.
Evaluate and process press returns for recycling and reuse when appropriate.
Build and maintain strong working relationships with customers and internal Flint Group teams.
Support new customer startups, business transitions, and special projects as needed.
Perform additional technical, operational, and customer support duties as assigned.

Experience in printing, ink blending, color matching, or related manufacturing environments required.
Flexographic printing experience strongly preferred.
Experience utilizing X rite, Color Cert and Autura or similar color management software preferred.
Strong troubleshooting and problem-solving skills.
Excellent organizational and communication skills.
Ability to work independently with minimal supervision.
Ability to quickly adapt to different customer environments and priorities.
Strong customer service mindset with a commitment to delivering exceptional support.
Valid driver's license with an acceptable Motor Vehicle Record (MVR) required.

Ink Center Support Technician

Key skills