Support the implementation, configuration, and ongoing BAU operations of Microsoft Dynamics 365 Finance & Operations underpinning the Scheme Payments Platform (SPP).
Work across key D365 modules including AP, AR, GL, Cash & Bank Management, Tax, Subscription Billing, PIM, and Inventory Management.
Support the delivery, configuration, and maintenance of D365 and integrated ISV solutions, helping drive new capabilities and platform improvements.
Participate in requirements gathering, functional design, solution validation, testing, and implementation activities across the platform lifecycle.
Provide BAU support, including incident resolution, service requests, system enhancements, release validation, and continuous improvement initiatives.
Collaborate with technical teams on Power Platform solutions, integrations, and workflow enhancements that extend SPP capabilities.
Support training, user adoption, data migration, and documentation activities to ensure successful delivery and ongoing platform effectiveness.
Contribute to the ongoing evolution of the Scheme Payments Platform while building your expertise in D365 Finance & Operations.
Requirements
Experience working with Microsoft Dynamics 365 Finance & Operations in a functional, support, or implementation capacity.
Hands-on experience across D365 F&O modules: AP, AR, GL, Cash & Bank Management, Tax, Subscription Billing, PIM, and Inventory Management.
Exposure to end-to-end ERP or D365 implementation, or experience supporting a live D365/ERP platform.
Understanding of core business processes such as Procure-to-Pay (P2P), Order-to-Cash (OTC), and Record-to-Report (R2R).
Experience contributing to requirements gathering, functional documentation, testing, and solution delivery activities.
Exposure to Power Platform, integrations, or workflow automation is beneficial.
Strong analytical and problem-solving skills with a hands-on approach to continuous improvement.
Ability to work effectively with business stakeholders, vendors, and cross-functional teams.
Collaborative mindset with strong communication skills and attention to detail.