Become the Subject Matter Expert on the Motive Hardware & Software Product Suite and deployment practices.
Provide strategic onsite presence to install, supervise, troubleshoot, QA, and support Motive implementations.
Build and deliver installation partner training content and certification programs.
Train and certify third parties on Motive Installation Standards.
Participate in New Product development (Alpha & Beta programs) by performing installation and testing to provide integral feedback.
Contribute to the online installation help center by building and maintaining articles, how-to guides, and additional resources.
Build and maintain a Hardware Lab for testing and using Motive products.
Ensure onsite efficiency and safety at all times.

5+ years relevant experience.
Bachelor's Degree or 2+ years relevant experience/certification.
Demonstrated proficiency in Computer Electronics and Hardware.
Strong problem-solving and critical thinking skills, with the ability to handle high-priority technical scenarios.
Confident in customer-facing roles, capable of providing training, support, and assistance.
Knowledge of the Automotive & Logistics industry is required; prior experience is a plus.
Expertise in Motive Product use (in lab).
Strong work ethic and a commitment to excellence.
Ability to travel up to 35%.
Valid driver’s license required.

Field Engineer

Key skills